Quotes by Susan C. Young

Being prepared and sharing your knowledge earns the confidence of those who are interviewing you, depend on your expertise, or seek you out for solutions, answers, or presentations.

Give yourself and others the gift of your brilliance to deliver a more compelling and memorable presentation.

Homework doesn’t end when you receive a diploma. Often, its just the beginning of your learning.

Doing your homework and being well prepared for appointments is one of the most powerful ways to set yourself apart from your competition to gain and retain new clients.

If there is someone whom you would really like to impress, learn as much as you can to be informed, enlightened, and aware of them before you meet.

By performing a simple Google search, a website review, a visit to their LinkedIn profile, or a media release search on the person you are about to meet, you can find out where they’ve been, what they care about, and where they’re going. Whether you learn an interesting fact about a hobby they enjoy, the breed of their dog, or something you both have in common, it will show that you took the time to research and that you care about them as a person.

Whether you are staying in someone’s home as a house guest, attending a dinner party, or visiting a sick friend, when you bring a “hostess gift” or a thoughtful token, you are providing a gesture of kindness which will extend far beyond your visit.

Doing your research ahead of time shows that you care about your client and your reputation. Referencing this information will better enable you to ask relevant questions and link their answers to your product or service to create a win-win situation.

Emotionally intelligent people have the capacity to understand and express their own emotions—you are in touch with your strengths and weaknesses and realize where you might like to make improvements”.

Emotionally intelligent people can focus their emotions to improve performance and productivity.

A positive attitude will stimulate creative thinking and constructive problem-solving.

A positive attitude will elevate your energy and invigorate your tasks.

A positive attitude will help fortify your courage to build unshakable confidence and self-esteem.

A positive attitude will help fortify your courage to build unshakable confidence and healthy self-esteem.

Share your happiness with others—its contagious!

A positive attitude will empower you to be more resilient to proactively adapt to change.

A positive attitude will help you edge out cynicism and pessimism to restore hope and optimism.

When adversity hits, reframe the challenge and find lessons learned; acknowledge gifts that have come from the pain.

Stretch your imagination to a new dimension with hope and flexibility—opening your world to new possibilities.

Smile generously at others and you may find that their smiles are returned right back to you.