Quotes by Susan C. Young

Is your branding serving your needs for positive impact? Is it paving the way for a great first impression on people when they meet you, think of you, speak of you, or even see you on the Internet? If not, it’s time for a change, and it is perfectly within your control.

To help get your creative juices flowing, you might look online at lists of the best taglines ever. Their branding ideas are genius and may be just the catalyst you need to activate your awesome!

Dumb luck and flying by the seat of your pants can only get you so far in life.

Being prepared prevents us from getting tripped up by unexpected glitches and surprises.

Emotionally intelligent people trust their instincts and can identify how certain thoughts, feelings, people, and situations make them feel.

Emotionally intelligent people hold themselves accountable for their behavior, failures, decisions, and successes.

Being prepared not only reduces our stress level and keeps us from looking stupid, but it builds the confidence that other people have in us that we are dependable, reliable and can be counted upon.

Just as your body has self-regulating mechanisms, like perspiring to cool you down and shivering to warm you up, you can regulate your emotions according to the circumstances. You can abstain from over-reacting, and you know how to set boundaries and how to say no.

Emotionally intelligent people have an ability to manage stress as it happens and remain calm through chaos.

Emotionally intelligent people think before they speak and exercise discretion.

Emotionally intelligent people know how to light their own fire to sustain their activities to accomplish your goals.

Dont you love the sense of personal power you feel when youve got your act together? When your life is in order, you’re organized, and you have everything you need?

Whether youre delivering a sales presentation to a new client, going on a trip, speaking in front of a thousand people, or handling a customer complaint, when you are prepared, you are more empowered to do your best and perform at a higher level. It feels great!

Preparation will not only fortify your confidence to approach life from a position of strength, but it will impress other people as well.

There are few things more important than being prepared—for an interview, an important meeting, selling your home, a new baby—the list goes on.

Even if what you’re preparing for does not happen, your efforts aren’t for naught. With preparation comes knowledge of each situation, as well as the confidence to handle every new encounter with more grace and ease than the time before.

Without proper readiness, we’re subject to a flub, or a costly mistake which might have been easily prevented with some simple homework beforehand. Failing to do so deteriorates credibility and reputation, leaving us vulnerable to an unfavorable impression.

Discover an interest, a passion, a preference or need your client has, and take the time to give them some small item related to it. By making the extra effort to learn about the person and their business, you become very appealing and much more memorable.

Living in the age of the Internet and being a part of the information generation, we have unlimited access to an unprecedented wealth of knowledge and learning. We have no excuse to show up to an appointment, a sales call, a date, or an important meeting without learning everything we can to tip the odds in our favor.

Knowledge imparts a sense of authority. It will help you stand out and give you an edge over your competition.