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Quotes by Susan C. Young

As a professional speaker, my facial expressions are essential for effectively telling stories, engaging audiences, fostering involvement, and connecting on a personal level. One day I decided to get Botox in my forehead to erase a few wrinkles and signs of aging. Much to my surprise and disappointment, I could no longer raise my eyebrows. My face was stuck in a heavy-browed expression, which is the polar-opposite of my joyful spirit and enthusiastic nature. It makes a funny story, but it taught me that authenticity wins over vanity any day!

Poise: a graceful and elegant bearing in person; a composure of dignity and manner.Postures: the position of a person’s body when standing, sitting, or walking; carriage, bearing, and stance.Gestures: moving parts of your body to express an idea, opinion, emotion, or meaning.“Poise confirms purpose. Postures portray personality. Gestures express emotions. Your poise, postures, and gestures make a powerful statement about who you are and how you feel about yourself. This dynamic trio speaks volumes about you.

How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first time? Accomplished leaders know that the way they make an entrance can project their confidence and set the tone for their interaction with others. Use your poise, postures, and gestures to make it grand.

Your poise, postures, and gestures are the physical manifestations of your attitudes, perceptions, belief systems, self-esteem, feelings, and engagement. Be sure to know if they are working well or hindering the actualization of your potential. Being the architect for your habitual patterns of non-verbal language, you have the power to change any of it at any time.

ASK YOURSELF: Do you appear self-confident or unsure? Do you project a calm demeanor or scream instability? Do you come across as a leader or try to stay invisible? Do you walk with purpose and intention or doubt and trepidation? Do you look vibrant and energetic, or stressed out and overwhelmed?

Since non-verbal signals have five times the impact of verbal signals, paying attention to the image you are projecting is crucial to your first impressions.

It has been said that poise is our highest state of consciousness. It reflects your presence, composure, balance, gratitude, discretion, and self-respect. Whether a man or a woman, a poised person carries within themselves an elegant air of dignity and grace. Their personal brand is polished and purposeful.

Poised Positioning• Be mindful of how you use your body to communicate.• Be fully present in the moment.• Be thoughtful and gracious in your actions.• Be fluid and elegant in your movements.• Express flow—walk in freedom and spontaneity.• Develop an unshakeable sense of authentic inner confidence and certainty.• Develop a deep respect for others.• Move slower and more deliberately.• Walk in integrity, class, and modesty.• Smile kindly and laugh softly.• Become a student of manners and etiquette.

In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance, and walk. Even today, there are Cotillion classes for young people to learn how to carry themselves with dignity and use proper social graces. I dont mind sounding old-fashioned because these culturally rich rituals lay a firm foundation for the appropriate behaviors and excellent manners necessary for a positive impression. Embracing a tried and true tradition can sometimes be beneficial. Lets avoid the awkward, embarrassing, and unsophisticated ways we see all too often.

9 Reasons Why Improving Your Posture is ImportantBy projecting strength and excellence in your physical presence, you will. . . 1. Look better and feel better.2. Appear, and be, more fit and healthy.3. Powerfully influence your mindset.4. Appear more confident, self-assured, and competent.5. Carry yourself with more purpose and intention.6. Breathe deeper and get more oxygen in your body, which will improve your energy and health.7. Reduce or prevent back pain and muscle tension.8. Improve productivity by energizing your physiology.9. Make a significantly more positive impression.

Proper posture conveys that you are ready to take command and master new situations. When you project this level of confidence, you will instill confidence in others.

12 Ways to Improve & Project Confident Posture1. Go people watching. Note how you interpret the different postures you observe. This will expand your awareness of how posture impacts first impressions and will help you become more aware of yours.2. Stand in front of a mirror to see what other people are seeing. Are your shoulders level? Are your hips level? Do you appear aligned? Are you projecting confidence or timidity?3. Take posture pictures to provide you with points of reference and a baseline over time. Look at past photos of yourself.4. Stand with your back against a wall and align your spine.5. Evenly balance on both feet, spaced hip-width apart.6. Take yoga or Pilates classes to strengthen your core muscles, improve flexibility, and balance, all which support your posture.7. Consciously pull your shoulders back, stand erect with chin held high.8. Practice tucking in your stomach, pulling your shoulders back, raising your chin, and looking straight ahead.9. Sit up straight without being rigid.10. Enter a room like you belong there or own it.11. Stand with an open stance to be welcoming and approachable.12. Angle your body towards the person to whom you are speaking. Angling your body away may signify that you are indifferent, fearful, putting up a barrier, or trying to get away from them.

The next time you have a high-stakes meeting, a presentation, or an important social engagement, practice power posing beforehand to potently and powerfully impact your confidence.

Poor Posture Promotes . . . In addition to sabotaging people’s perceptions and impressions of you, poor posture can cause uncomfortable health issues:• Fatigue• Discomfort• Neck and back pain• Muscle imbalance• Headaches and body aches• Structural changes to your body

Being culturally aware and respectful of others’ cultures will help you to keep the habit of making eye contact in context. As a matter of fact, in some parts of the world making eye contact can be construed as being exactly the opposite of what I am sharing in these pages. Making a great first impression is always about the specific environment and circumstance, isn’t it?

As we explore this valuable non-verbal language, please note that these principles do not apply in many cultures around the world. In some cultures, direct eye contact may offend, affront, violate, or threaten.

Weve all been in the middle of a conversation and the person with whom we are speaking breaks eye contact, appears distracted, glazes over, or looks elsewhere. Their simple eye movement can quickly break down communications by making us feel ignored, dismissed, or rejected. For some, it may be accidental and unintentional, while for others, avoiding eye contact is on purpose.

12 Reasons Why People Avoid Eye Contact1. They do not want to reveal their feelings.2. They are not being honest and truthful.3. It makes them feel vulnerable and exposed.4. They are being rude or indifferent.5. They are ashamed or embarrassed to talk about something.6. They are nervous or lacking confidence.7. It makes them feel very uncomfortable.8. They are arrogant, snobby, and pretentious.9. They are afraid of saying the wrong thing or looking stupid.10. They are shy or introverted.11. They are accessing internal thoughts or emotions to process and contemplate information.12. Or as mentioned before, and important to remember, it may simply be a cultural value or behavior.

There are times when eye contact can move to the dark side and become creepy, hostile, rude, or condescending. When it is overused or made for the wrong reasons, eye contact can make others feel uncomfortable and leave a terrible impression . . . • obsessive staring• mocking• too much intensity • inappropriate focus• averting eyes• obvious contempt • gawking, ogling • casting the evil eye• over-watching• intimidating• unwelcome looks• rolling the eyes

As with most things in life, a healthy balance will keep us on the right path. To avoid too much eye contact or too little, seek to create a comfortable mix. It is generally encouraged to use more eye contact when you are listening and less when you are speaking.