“I do find it humorous to hear IRS and CRM in the same sentence together, ... I think its important that the government is realizing that it may have a monopoly but that it cant get away with acting like one.”
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“Be very forceful in communicating whether you want to be notified if there is a change of condition and theyll be transporting your relative somewhere, whether its day or night. Advance directives are always helpful, but Ive seen patients with these and sometimes the dots dont get connected.”
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“So sometimes the patient makes the decision. You have to balance it out.”
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“Weve been talking about this for a while, but weve finally figured out how to say it.”
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