Quotes by Regina Herzlinger

“The not-for-profits are not accountable to the equity markets.... Its what makes not-for-profits maybe less efficient.”

“The big pharmaceutical companies are set up to handle blockbusters with their massive sales forces, and I dont think they have done anything to really address this future in any useful way.”

“American industry spends a lot of time on cost accounting, and they do so because it gives them so much more control. But the health system rewards inefficiency. Its not a competitive system where the supplier names the price -- as a doctor, you cant determine the price, Medicare quotes it for you.... When the one saying it is as big a gorilla as Medicare, you say, Ill take it.”

“If you are an insurer and can attract the 80 percent of patients who account for 20 percent of the costs, youll make money, ... The other way around, youll lose it.”

“If you are an insurer and can attract the 80 percent of patients who account for 20 percent of the costs, youll make money. The other way around, youll lose it.”

“I think were going to get there soon, not eventually. The major reason is, most people agree that employer support for health insurance is just not going to continue.”

“Bush missed an historic opportunity to finally bring the U.S. universal health care, appropriately consumer-based, one that holds great promise for controlling costs.”