Mutual respect is an integral part of communication.
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Workers can offer guidance for improving the work.
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Improvement combines effectiveness with simplicity.
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Even a child can offer ideas for improvement.
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Leaders rule hearts, not people.
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Angry issues need settling time.
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Investor confidence rests on leaders who deliver.
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Some leaders lead from the front.
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Adverse situations used advantageously can offer solutions to problems.
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Conflicts may create unfathomable distances.
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Make sure a conflict exists before working to resolve it.
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If the difficult tasks are completed first, then the remaining tasks seem easy.
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Words motivate.
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Conflicts are expensive.
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Employees are usually motivated to stay or leave due to their managers.
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Recognition motivates.
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Conflicts have small beginnings.
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A positive change in approach improves quality.
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The quality of the product is inseparable from the quality of its parts.
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Quality is all about taking care of the details.
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