Quotes by Philip Delves Broughton

It felt like one of those movies where a bunch of misfits, each gifted in his own way - one in explosives, another in disguise, another in forgery or karate- are thrown together to achieve a dangerous mission.

Here lies the challenge in finding good salespeople. You need excellent empathizers who arent so empathetic they cant close a sale. And you need people with strong ego needs who can still take a moment to figure out what another person wants. They must be aggressive enough to close, but not so aggressive they put people off. Too much empathy and youll be a nice guy finishing last. Too much ego drive and youll be scorching earth everywhere you go. Not enough of either and you shouldnt be in sales at all. Its a miracle anyone can do this job.