“Our need to belong is one of the strongest drives we have; it can be more important than food or shelter for some.”
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“Our conversations are fateful. What we think, say, and do influences every moment in our lives.”
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“Conversations worth having enliven people, strengthen relationships, unleash creativity, and move organizations forward fast.”
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“Conversations are almost like breathing. Much of the time we are unaware of the nature of our conversations and their impact on our experience of being in a relationship and in the world.”
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“Human nature is adaptable and habits are flexible. We can learn to shift our conversations”
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“Conversations worth having energize people. They foster efficiency, fuel meaningful engagement, and generate creative possibilities.”
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“Being intentional about listening takes practice. It means listening with an open mind, willing to entertain another’s ideas; listening with an open heart, willing to empathize with another person’s experience and understand a situation from his or her point of view; and listening with an openness to new possibilities and new ways of going forward.”
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“One of the most exciting things about life is the power of a single conversation to make a significant positive difference.”
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“Inquiry-based conversations aim to generate information or surface understanding. Questions that arise out of curiosity and genuine interest build relationships and often produce new knowledge or possibilities.”
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“No matter how complex the challenge or problem you face at work, at home, or in your community, you can have a great conversation about it.”
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