Quotes by Henry Mintzberg

“Organizational effectiveness does not lie in that narrow minded concept called rationality. It lies in the blend of clearheaded logic and powerful intuition.”

Management is, above all, a practice where art, science, and craft meet

So technologies, whether it is a telephone or an iPhone, computers in general or automobiles, television even, all individualize us. We all sit in front of our iPhones and communicating but are we really communicating?

I describe management as arts, crafts and science. It is a practice that draws on arts, craft and science and there is a lot of craft - meaning experience - there is a certain amount of craft meaning insight, creativity and vision, and there is the use of science, technique or analysis.

Were all flawed, but basically, effective managers are people whose flaws are not fatal under the circumstances. Maybe the best managers are simply ordinary, healthy people who arent too screwed up.

This obsession with leadership... Its not neutral; its American, this idea of the heroic leader who comes in on a white horse to save the day. I think its killing American companies.

What you get out of an M.B.A. programme, no matter how much experience, is functional tools and understanding in disciplines: youll understand economics, youll understand marketing, finance, accounting. That, M.B.A. programmes do very well.