You wont benefit from diverse perspectives if you arent open to utilizing differences.
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People need to feel safe to be who they are—to speak up when they have an idea, or to speak out when they feel something isnt right.
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When people feel trusted, theyll begin to understand they are contributors--and youll get great ideas and happy people.
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The key to handling conflict is to make sure people understand its okay to have an opposing view.
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The natural result of utilizing different perspectives is that people are more engaged because they feel their opinions are important.
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Perceive conflict as positive, creative, and issue driven. Dont allow personal attacks.
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Train leaders in behaviors that promote trust and respect. Bust existing silos and focus on what’s best for the project.
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Its hard for managers to consider different perspectives if they never ask people what they think.
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Conflict can be healthy within a collaborative group, as long as everyone sticks to the issues and things dont get personal.
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