“Ive never seen a business that shouldnt be more analytically driven than ticket sales we have fantastic data on who the customers are, where theyre sitting and what theyll pay.”
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“Our marketing is more real-time than other places in other businesses, its not as event based. But, if we dont properly sell, price and get the right offer out for the Minnesota game tonight [January 18], weve left money -- that will never come back to us -- on the table.”
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“We optimize the business to give Danny [Ainge, the Celtics executive director of basketball operations] as much money as possible to go spend on players -- the more money we make, the more he has to spend.”
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“Every [player] decision has two main components, the scouting or traditional analysis and the numbers depending on the situation, you weight them differently.”
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“The product is the team, the market is Boston and competitive responses are fairly muted. You sell most of your tickets to diehard Celtics fans and there isnt much price elasticity in terms of other sports teams or entertainment options.”
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“Without a visual sense of who was coming into the building and where they wanted to sit, it was like playing chess without a chess board. You could play chess with written notations in Excel, but it makes a big difference if you can actually see the demand and the revenue trends.”
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“If we have a hot Lakers game and I want to package it with four other games on the fly, now we can easily find seats that are open across four games.”
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“The reason that opportunity exists is because the ownership groups buying teams are very different than in the past. The franchise is their primary asset, and they come from backgrounds with an analytical focus such as venture capital, private equity, and management consulting. In the past, sports franchises were secondary assets in the portfolio of individuals who made their money in industrial-based businesses.”
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“I am very excited to be joining Carroll Dawson and the first-class basketball organization at the Rockets. My base of experience provides another perspective toward the common goal of everyone who works for Carroll, winning a championship for the fans of Houston.”
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