Quotes by Dana Gardner

“People need to be given a compelling reason to change from where they are now with Web browsers. In enterprise environment, for example, distributing browsers is costly and time-consuming, so you need a huge step up in functionality to go through the pain.”

“This is going to be largely invisible to the end user.”

“The sooner you get to a directory structure, and the more centralized you make repositories and storage in your organization, the much better off youre going to be doing business-to-business and business-to-customer [transactions] later on down the path.”

“[However], it seems that the Postal Service is awfully late to the game. I think they need to be more creative and aggressive than their counterparts in the private sector.”

“One of the things that Microsoft plays on is that consumers will benefit from this. If youre the only player in town then how good is that for the consumers?”

“Customers benefit because the information about their wants and needs can be supplied to a large number of product and service providers.”

“There hasnt been a [Windows] directory before, theres just been trees and network diagrams and information about who is on your network. This conversion will require people to really do some work.”

“Companies should ask themselves, what should we do?”

“Now is the time to re-evaluate the benefits of securely delivered e-mail. It is unfortunate that [the anthrax threat] needs to be a reason for people to reconsider or re-evaluate e-mail; it is a good [idea] on its own without these unfortunate circumstances.”

“The benefit goes beyond cost savings and convenience. The fact that [e-mail] is a two-way link and provides a directory entry that includes e-mail will benefit organizations in many ways down the line, particularly as Web services and context and collaboration become more prevalent.”

“I have to think that many employers put the burden on an employee to make this work, ... They say, You figure it out ... whether its IT [or otherwise], its basically adopt to us, which I think is a little off the mark.”

“One of the things that has crept into the Microsoft discussion is usually Total Cost of Ownership. Microsoft likes to look at the long-term costs. They also like to look at the costs inherent in migrating from Microsoft to Linux, which is going to obviously be a complication.”

“Ten years ago when Microsoft came out with NT the worry was that there would be little choice at this point in time. But technology buyers have a great deal of choice. We still have multiple flavors of Unix. We have Sun with a mixture of open and commercial Unix, and weve got Linux.”

“Enterprises are in a position to bargain for the rates and services they want and the customer service they demand.”

“Building this kind of personalized information in order to target customers is the real importance of directories, ... By having robust directories, companies can target specific individuals and offer the services those people want.”

“Theres a sense that people who telecommute are more flexible, ... They can combine their home and work life, and they will go the extra yard when needed because theyve been given the opportunity to better manage their time.”

“Theres a sense that people who telecommute are more flexible. They can combine their home and work life, and they will go the extra yard when needed because theyve been given the opportunity to better manage their time.”

“Building this kind of personalized information in order to target customers is the real importance of directories. By having robust directories, companies can target specific individuals and offer the services those people want.”

“At the same time, Microsoft has not done well at extending its Communications Platform, nee Greenwich, so IBM has an opening here.”

“The amount of XML traffic will accelerate rapidly and its incumbent that vendors like SAP build, buy or partner in order to satisfy the optimization needs for XML performance. SAP recognizes the value of SOA internally and in a sense theyre eating their own dog food first before taking it out into the marketplace and thats case with many of the larger software vendors.”