“Avoiding critical conversations does not mean we should avoid critical situations, mistakes, problems, or inappropriate behavior.”
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“Appreciative conversations inspire belief in the possibility of a strong and loving relationship or a climate where people thrive.”
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“The single most important way to start fostering conversations worth having is to tune in on a regular basis.”
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“When we engage in conversations worth having, the telltale signs are energy, creativity, and positive emotions.”
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“With awareness, we can choose our words. We can decide how to respond, what to say and ask.”
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“Conversations that value and connect people, uncover what is working, and stimulate images of the ideal future foster many of these emotions.”
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“Appreciative Inquiry–based conversations invite meaningful engagement and often lead to action that gives us a sense of accomplishment.”
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“Simply altering the way in which you frame a situation and the questions you ask will change any interaction and the outcome.”
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“Our ability to listen deeply while engaging in conversation is an important aspect of tuning in and staying tuned in.”
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