A brand should take into account the customer’s total shopping experience—every contact point is important and should be in accord with the customer expectations.
“In my experience-- which is also the experience of some of my peers- Apple has been very slow to respond to reported security vulnerabilities. It expects security researchers to wait indefinitely to release the vulnerabilities and offers no incentive for them to do so.”
“We're using the Super Bowl experience to broaden brand experience and to further drive traffic to our online activities. The Super Bowl is like the cherry on top of our online (activities). It's an expensive cherry. Don't get me wrong.”
Like all failed experiments, that one taught me something I didn’t expect: one key ingredient of so-called experience is the delusional faith that it is unique and special, that those included in it are privileged and those excluded from it are missing out.
Education is experience, and the essence of experience is self-reliance.
Three great actions; explore, experiment and experience.
Great experiences are built on a foundation of bad experiences.
Life is a journey through either experiences or experiment.
Men are wise in proportion, not to their experience, but to their capacity for experience.
Experience is not a means to realize the truth. Experience is the truth.