Quotes by Margaret E. O'Kane

“In terms of quality, 1999 was by far the best year in the history of managed care. But when we look at care for certain populations like people with diabetes or depression, its obvious that there is still room for improvement.”

“This is a positive trend that can continue indefinitely, but the price is that we have to pay attention and reward accountability. The new mantra for health care purchasers needs to be, show us your data. Why trust your familys health to an organization that operates behind closed doors?”

“Millions of people will now have another vehicle to use to select a health plan just at the time when they need it. We look forward to working with U.S. News to identify the industry standouts and to shine a spotlight on health care quality.”

“Its counterintuitive to think that better and less expensive go together, but sometimes thats true in health care and the implications are significant. To health plans it means that you can save money by improving quality. To employers it means that youve got to look at more than premiums to decide which plan is the best value. The Quality Dividend Calculator is a tool that shows users the real bottom line.”