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Quotes by Malcolm Gladwell

If you are a white person who would like to treat black people as equals in every way—who would like to have a set of associations with blacks that are as positive as those that you have with whites—it requires more than a simple commitment to equality. It requires that you change your life so that you are exposed to minorities on a regular basis and become comfortable with them and familiar with the best of their culture, so that when you want to meet, hire, date, or talk with a member of a minority, you aren’t betrayed by your hesitation and discomfort. Taking rapid cognition seriously--acknowledging the incredible power, for good and ill, that first impression play in our lives--requires that we take active steps to manage and control those impressions.

For every remote miss who becomes stronger, there are countless near misses who are crushed by what they have been through. There are times and places, however, when all of us depend on people who have been hardened by their experiences.

Once a musician has enough ability to get into a top music school, the thing that distinguishes one performer from another is how hard he or she works. Thats it. And whats more, the people at the very top dont work just harder or even much harder than everyone else. They work much, much harder.

For almost a generation, psychologists around the world have been engaged in a spirited debate over a question that most of us would consider to have been settled years ago. The question is this: is there such a thing as innate talent? The obvious answer is yes. Not every hockey player born in January ends up playing at the professional level. Only some do – the innately talented ones. Achievement is talent plus preparation. The problem with this view is that the closer psychologists look at the careers of the gifted, the smaller the role innate talent seems to play and the bigger role preparation seems to play.

Bad improvisers block action, often with a high degree of skill. Good improvisers develop action.(p.115)

To build a better world we need to replace the patchwork of lucky breaks and arbitrary advantages that today determine success...with a society that provides opportunities for all.

Truly successful decision-making relies on a balance between deliberate and instinctive thinking.

Insight is not a lightbulb that goes off inside our heads. It is a flickering candle that can easily be snuffed out.

Basketball is an intricate, high-speed game filled with split-second, spontaneous decisions. But that spontaneity is possible only when everyone first engages in hours of highly repetitive and structured practice--perfecting their shooting, dribbling, and passing and running plays over and over again--and agrees to play a carefully defined role on the court. . . . spontaneity isnt random.

Much of what we consider valuable in our world arises out of (these) one-sided conflicts. Because the act of facing overwhelming odds, produces greatness and beauty.

Six degrees of separation doesnt mean that everyone is linked to everyone else in just six steps. It means that a very small number of people are linked to everyone else in a few steps, and the rest of us are linked to the world through those special few.

The success of any kind of social epidemic is heavily dependent on the involvement of people with a particular and rare set of social gifts.

In the six degrees of separation, not all degrees are equal.

Testers for 7-Up consistently found consumers would report more lemon flavor in their product if they added 15% more yellow coloring TO THE PACKAGE.

Thats like being a hockey player born on January I.

Some people look like they sound better than they actually sound, because they look confident and have good posture, once musician, a veteran of many auditions, says. Other people look awful when they play but sound great. Other people have that belabored look when they play, but you cant hear it in the sound. There is always this dissonance between what you see and hear (p.251).

In the general American population, 3.9 percent of adult men are six foot two or taller. Among my CEO sample, almost a third were six foot two or taller.

Do we as a society need people who have emerged from some kind of trauma. And the answer is that we plainly do. There are times and places however when all of us depend on people who have been hardened by their experiences. ... [Dr. Freireich] understood from his own childhood experiences that it is possible to emerge from even the darkest hell healed and restored.

In life, most of us are highly skilled at suppressing action. All the improvisation teacher has to do is to reverse this skill and he creates very ‘gifted’ improvisers. Bad improvisers block action, often with a high degree of skill. Good improvisers develop action.

...legitimacy is based on three things. First of all, the people who are asked to obey authority have to feel like they have a voice--that if they speak up, they will be heard. Second, the law has to be predictable. There has to be a reasonable expectation that the rules tomorrow are going to be roughly the same as the rules today. And third, the authority has to be fair. It cant treat one group differently from another.