Especially in technology, we need revolutionary change, not incremental change.
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We want to build technology that everybody loves using, and that affects everyone. We want to create beautiful, intuitive services and technologies that are so incredibly useful that people use them twice a day. Like they use a toothbrush. There arent that many things people use twice a day.
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I do think there is an important artistic component in what we do. As a technology company Ive tried to really stress that.
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We cant have democracy if were having to protect you and our users from the government over stuff weve never had a conversation about. We need to know what the parameters are, what kind of surveillance the government is going to do, and how and why.
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If you ask an economist whats driven economic growth, its been major advances in things that mattered - the mechanization of farming, mass manufacturing, things like that. The problem is, our society is not organized around doing that.
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